FREE shipping on orders over $125

FAQ

Please find our most frequently asked questions below! If you have a question that is not answered here, please send us a message and we will do our best to help you.
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How long will it take to get my order?
Every order is custom printed at the time of order so please allow 10-14 days for production and delivery. Our average turn around time is 5 business days and shipping can take up to 1-7 days based on your location. We make every effort to ship your order in a fast and efficient manner! 
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Where do you ship?
We ship primarily to Canada but will ship Internationally. 
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Do you offer exchanges or returns?
We do not offer exchanges or returns since our items are custom made for each order. Please review the size chart carefully before selecting your size. If there is something wrong with your order please contact us and we will do everything we can to correct the situation for you!   
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What are the shipping costs?
Canada

Sweaters have a $15 flat shipping rate. Hats and Tees have a $8 flat shipping rate when purchased individually. We ship through Canada post.
International
All items will have a $25 shipping charge.

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Do you do pick-ups or drop-offs?
Yes! If you are in the Midland area and want to avoid shipping costs we can arrange something. Please message us on Facebook, Instagram or send an email to info@so-fetch-apparel.com. You will have the option to select your preferred method at checkout. Some deliveries may result in a small fee. 
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Do you take custom orders?
Yes! We love taking your ideas and turning them into custom tees and crews that you will love! We charge a $5 custom fee for anything not already on our website. This covers our time to create the design. Message us if you have something in mind!